IRS payment system crashes on last tax filing day

- April 17, 2018

The IRS has been unable to accept direct tax return payments today, the last day of tax filing season, because of a technical glitch, the agency chief said.

The problem stems from a disconnect between the revenue agency and tax preparation software companies. They’re not able to submit returns to the IRS Direct Pay system, acting IRS Commissioner David Kautter said during a House Oversight Committee hearing.

“The challenge is the transmission," he said.

Kautter couldn’t forecast when the matter would be resolved but said he hoped for a quick solution. He learned of the problem before beginning his testimony.

“On my way over here this morning, I was told a number of systems are down at the moment,” he said. “We are working to resolve the issue and taxpayers should continue to file as they normally would.”


The IRS was working to put backup systems into place, but Kautter said he hadn’t received an update during the hearing.

“It’s game day for the IRS,” said Rep. Greg Gianforte (R-Mont.), “and it seems the IRS can’t get out of the locker room.”


 

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